Redeem Suppressor Rebate

logo

Order Status, Changes, Returns & Exchanges

Start here for quick answers to our most frequently asked questions.

Order Changes

Since our barrels are made to order, changes depend on the current stage of production.

  • Production not started: No fee to modify.
  • Production started: Modifying the order means starting a new barrel from scratch, so a $65 remanufacturing fee + $35 restocking fee applies. Canceling requires a $35 restocking fee.

Barrel Order Modifications Chassis Order Modifications

Order Cancellations

Since our barrels are made to order, cancellation depends on the current stage of production.

  • Production not started: No fee to cancel.
  • Production started: Canceling requires a $35 restocking fee.

Barrel Order Cancellations Chassis Order Cancellations

Returns & Exchanges Policy

This policy applies to orders that have already shipped. All items must be unused and returned in their original condition to be eligible for a return or exchange.

Customers are responsible for verifying product specifications, selections, and compatibility before placing an order. Incorrectly ordered products are subject to the applicable return or exchange terms and fees listed below.

Original shipping charges are non-refundable. Additional shipping costs associated with a return or exchange are the responsibility of the customer.

Outlier USA reserves the right to update or modify this policy at its discretion. The current version published on our website supersedes all previous versions.

Chassis

  • Returns for Refund: A $35 restocking fee applies.
  • Exchanges: A $15 shipping fee applies.

Barrels

  • Returns for Refund: A $35 restocking fee applies.
  • Exchanges: A $35 restocking fee applies. If the barrel requires remanufacturing to complete the exchange, an additional $65 remanufacturing fee will apply.

Complete the Returns & Exchanges Form

Our team will follow up with you within 3 business days.

Incorrect or Defective Part

We apologize for the inconvenience. Please complete the Incorrect or Defective Part Form. Our team will review your request and follow up with next steps within 3 business days.

Incorrect or Defective Part Form

Missing Item

First, check your packing slip. Your order may have been split into multiple shipments so available items could ship sooner. The packing slip will only list the items included in your current shipment; any remaining items will ship separately at a later date.

If your packing slip shows that an item should have been included in the shipment but is missing, please complete the Missing Item Report below. Our team will review your request and follow up with further steps within 3 business days.

Missing Item Report

Split Shipment

Yes. If you’d like available items shipped separately from the rest of your order, please complete the Split Order Shipment Form. A $15 fee will apply to cover the additional shipping associated with this request.

Split Order Shipment Form

Outlier FAQ — Barrels, Chassis & Ordering

Browse by category, or use the search at the top of the page.

Barrels

What barrel lengths do you offer?

Match Precision barrels: 16 ", 18", 20", 22", 24", and 26"

Backdraft barrels: 26"

Carbon Fiber - Mirage Reducing Barrel: 20”, 26”

What materials are your barrels made from?

Premium 416R stainless steel.

Can I request an action or chamber that isn’t listed on your website?

Our barrels are chambered and threaded only in the configurations listed on our website. Due to our current machining and programming processes, we’re unable to accommodate custom chambering, threading, or other custom product requests.

If you need a configuration we don’t currently offer, you can purchase a complete barrel blank and have it chambered and threaded by a qualified gunsmith. Barrels must either be ordered as a complete blank or fully chambered and threaded by Outlier USA.

What is the twist rate on your barrels, and does it vary by length/caliber?

Twist rate varies by caliber (consistent across lengths within that caliber)

Twist rate by caliber
Caliber / PlatformTwist Rate
6mm / .2431:7
6.5mm / .2641:7
7mm / .2841:8
7.62mm / .3081:8
AR91:10"
AR151:8"
AR101:7" or 1:8" — depending on caliber
What are the specs on bolt action barrels?

All bolt action barrels are 1.2" outer diameter (OD), either straight bull or MTU contour, unshouldered, with 5/8-24 TPI muzzle threading.

What are the specs on Backdraft barrels?

All Backdraft barrels have a 1.20" OD across all calibers, with the exception of AR9 and AR15 barrels, which have a 1.0" OD.

What is the difference between the Bull and MTU contour?

The Bull contour is a straight contour, holding the same 1.2" OD along its full length. The MTU contour has a slight taper toward the end of the barrel.

What is the MTU contour?

MTU stands for Marksmanship Training Unit — the contour was designed to the specs that the Marksmanship Unit requested for their rifles. Chamber diameter is 1.20", and muzzle diameter grows as the barrel gets shorter:

MTU muzzle diameter by barrel length
LengthMuzzle Diameter
26".93"
24".97"
22"1.01"
20"1.05"
18"1.09"
16.5"1.13"
What barrel nut do your barrels use, and how do I install it?

All bolt action barrels come with a proprietary barrel nut fitted to the selected pre-fit. The nut is 1.30" across the flats — you can use any 1.30" open-end wrench or straight claw crowfoot to install the barrel. To set headspace, make sure you have a known-good set of headspace gauges.

Which barrel nut wrench should I use with my Outlier bolt action barrel?

A 33mm (1.30") crowfoot wrench — here's a link to one on Amazon.

How do I set the headspace?

Our barrels use the provided barrel nut to set headspace. You'll need a known-good set of headspace gauges, a 33mm open-end wrench, and a barrel vice. If you are not comfortable with the installation or headspacing process, we recommend having a qualified gunsmith perform the installation.

What torque should I use on the barrel nut?

For our barrel nut system, we recommend 40–55 ft-lbs of torque for most receivers. We do not recommend using the receiver manufacturer’s barrel torque specification, as those specifications are typically intended for a shouldered barrel installation rather than a barrel nut system.

Should I get a Savage Large or Savage Small pre-fit?

Most Savage rifles use the Savage Small Shank. To confirm which pre-fit you need, measure your existing barrel nut to determine whether your rifle uses a Small or Large Shank.

  • Small Shank: barrel is 1.055", nut is 7/8" wide
  • Large Shank: barrel is 1.120", nut is 5/8" wide
Which actions are you not compatible with?

Common actions we do not accommodate are Browning X-Bolt, Coup de Grace, Defiance, Curtis, and Faxon FX7.

How much do your bolt action barrels weigh?

Weights are estimates only and vary by caliber — lightest is .30 bore, heaviest is .243 bore.

Bolt action barrel weights by contour and length
Contour16.5"18"20"22"24"26"
MTU, fluted3 lb 11 oz3 lb 14 oz4 lb 1 oz4 lb 4 oz4 lb 7 oz5 lb 0 oz
MTU4 lb 2 oz4 lb 5 oz5 lb 2 oz5 lb 4 oz5 lb 12 oz6 lb 1 oz
Bull contour, fluted3 lb 13 oz4 lb 1 oz4 lb 6 oz4 lb 13 oz5 lb 4 oz5 lb 9 oz
Bull contour4 lb 11 oz5 lb 2 oz5 lb 13 oz6 lb 7 oz6 lb 14 oz7 lb 8 oz
Do I need to break in my new bolt action barrel?

No special break-in process is required — clean it to your liking and go shoot.

What's the maintenance protocol for Backdraft barrels?

For optimal performance and reduced carbon buildup, apply one squirt of Backdraft Carbon Defense into each of the 3 barrel channels before shooting, and again after shooting. A sample bottle will be included with your barrel order.

Backdraft Carbon Defense is a water-based carbon solvent designed to help reduce carbon fouling and unburnt particulate accumulation within the barrel channel system. Regular use helps protect against buildup to ensure clean and safe operation.

After shooting, allow the barrel to cool before applying cleaner. Excess residue may be removed with compressed air, patches, or a cleaning brush as needed.

Chassis

How do I get my free chassis with a barrel purchase?

Add the chassis of your choice to your cart along with your barrel. The chassis discount will be automatically applied at checkout, making the chassis free.

What chassis fits my action?

Chassis compatibility depends on your specific action and configuration. Review our most common compatibility questions below.

Which actions are compatible with the Remington 700 pre-fit chassis?

The Remington 700 pre-fit shares the same footprint across: Rem 700 SA, Aero Solus, Bergara, Christensen Arms, Curtis, Faxon FX7, Impact, Terminus Zeus, and Weatherby 307.

Is the Ruger chassis compatible with the Ruger American Gen1 and Gen2?

Yes. The Gen1 and Gen2 does not change the action/chassis footprint interface.

Which model do I get for my Savage action?

Savage SA and Savage LA have different footprints, so you'll need to pick the right one for your action:

  • Savage SA: Model 110-10, 11, 12, 14, 16 — 3.0" magwell, for small cartridges
  • Savage LA: Model 110, 111, 112, 114, 116 — 3.715"/3.850" magwell, for large cartridges

Savage Axis - both short and long actions share the same footprint. The only thing that changes is magwell length: short action 3.0" vs. long action 3.56".

Will your chassis work with the Savage bolt release?

Our chassis is designed to work with both top and bottom bolt release designs. The bottom release can be engaged through the side slot in the chassis (tool not included).

Which Tikka models will the Tikka chassis fit?

T, T1, T3, and T3x — both short action 3.0”, and long action 3.56”, differing by magwell length.

How much does the chassis weigh, with different configurations?
Chassis weight by component and option
ComponentOptionWeight
StockStandard / Light23.0oz
StockHeavy38.0oz
Rail7.5" Rail4.5oz
Rail10.5" Rail6.6oz
Rail15.5" Rail9.0oz
Bag riderWedge2.6oz
Bag riderSingle post2.8oz
Bag riderHeavy15.3oz
What is the adjustable length of pull range?

13.25" to 15.75".

What is the chassis compatible with?

All of our chassis are designed to work with AICS magazines, AR-type carbine buffer tubes (both commercial and Mil-Spec), and AR-type grips without a beavertail.

What magazines are commonly used with your chassis?

Our chassis are designed around Accurate-Mag AICS steel magazines. MDT magazines are also a great compatible option. Check out Mdttac.com and accurate-mag.com.

Commonly used magazines and their length
MagazineLength
.223 (AI), MDT Metal & Poly3.0"
6mm ARC, MDT Metal3.0"
.308 Win, Accurate Metal3.0"
.308 Win / 6.5 Creedmoor, MDT Metal3.0"
300 WSM / 6.5 PRC, MDT Metal3.0"
.30-06 / 6.5 & 7 PRC, MDT Metal3.56"
300 Win Mag / 7mm Mag, Accurate3.715"
300 Win Mag / 7mm Mag, MDT Metal3.715"
300 WSM / 6.5 PRC, MDT3.715"
.30-06, Accurate Metal3.715"
.30-06, MDT Metal3.715"
300 Ultra Mag / 7 PRC, Accurate3.715"
300 PRC / 7 PRC, MDT Metal3.85"
300 Ultra Mag, Accurate (CIP)3.85"
300 Weatherby Magnum, MDT (CIP)3.85"
What folding stock adapter options should I consider?
Do you make left-handed chassis?

Not at this time.

Ordering & Lead Times

How long does it take to build and ship my order?

Barrels are made to order, and lead times vary by barrel type and selected options:

  • Match Precision Barrels: 2–4 weeks for stainless. Nitride and fluting may add an additional 2–4 weeks.
  • Backdraft Barrels: 4–6 weeks. Nitride may add an additional 2–4 weeks.
  • Carbon Fiber – Mirage Reducing Barrels: 6–8 weeks for stainless; 8–12 weeks for nitride barrels.
  • AR Barrels: Please refer to the current lead time listed on the product page.

Chassis and other in-stock parts typically ship within 3 business days.

Lead times are estimates and may vary based on order volume, configuration, and production requirements. Please refer to the current lead time listed on the product page.

What is the status of my order?

Log in to your Account to see the status of your order.

If your order is still within the estimated lead time, please allow that timeframe to pass before contacting our team for an additional status update.

Barrel Order Status Request

Do you offer expedited or rush orders?

We do not offer expedited orders — barrels are built on a first-in, first-out basis, depending on the specific model.

How do I modify my barrel order?

Since our barrels are made to order, changes depend on the current stage of production.

  • Production not started: No fee to modify.
  • Production started: Modifying the order means starting a new barrel from scratch, so a $65 remanufacturing fee + $35 restocking fee applies. Canceling requires a $35 restocking fee.

Barrel Order Modifications

How do I cancel my barrel order?

Since our barrels are made to order, cancellation depends on the current stage of production.

  • Production not started: No fee to cancel.
  • Production started: Canceling requires a $35 restocking fee.

Barrel Order Cancellations

How do I modify my chassis order?
How do I cancel my chassis order?
I received an incorrect or defective part — what do I do?

We apologize for the inconvenience. Please complete the Incorrect or Defective Part Form. Our team will review your request and follow up with next steps within 3 business days.

Incorrect or Defective Part Form

My order is missing an item — what do I do?

First, check your packing slip. Your order may have been split into multiple shipments so available items could ship sooner. The packing slip will only list the items included in your current shipment; any remaining items will ship separately at a later date.

If your packing slip shows that an item should have been included in the shipment but is missing, please complete the Missing Item Report below. Our team will review your request and follow up with further steps within 3 business days.

Missing Item Report

Can I split my shipment?

Yes. If you’d like available items shipped separately from the rest of your order, please complete the Split Order Shipment Form. A $15 fee will apply to cover the additional shipping associated with this request.

Split Order Shipment Form

What is your Returns & Exchanges Policy?

This policy applies to orders that have already shipped. All items must be unused and returned in their original condition to be eligible for a return or exchange.

Customers are responsible for verifying product specifications, selections, and compatibility before placing an order. Incorrectly ordered products are subject to the applicable return or exchange terms and fees listed below.

Original shipping charges are non-refundable. Additional shipping costs associated with a return or exchange are the responsibility of the customer.

Outlier USA reserves the right to update or modify this policy at its discretion. The current version published on our website supersedes all previous versions.

Chassis

  • Returns for Refund: A $35 restocking fee applies.
  • Exchanges: A $15 shipping fee applies.

Barrels

  • Returns for Refund: A $35 restocking fee applies.
  • Exchanges: A $35 restocking fee applies. If the barrel requires remanufacturing to complete the exchange, an additional $65 remanufacturing fee will apply.

Complete the Returns & Exchanges Form

Our team will follow up with you within 3 business days.

Why was my payment declined?

Payment declines are most commonly caused by a billing address mismatch. Make sure the billing address entered at checkout matches the address your card issuer has on file. If your payment is still declined, please contact your card issuer to verify your information and determine the reason for the decline.

Can I use multiple discounts on one order?

No. Only one discount or promotional offer may be applied per order. Discounts and promotions cannot be combined or stacked.

Are there any state restrictions on barrel shipping?

We can ship barrels directly to customers in all states except California.

California customers must order their barrel through a local FFL dealer. Please contact your local dealer for assistance with placing your order.

Do you ship outside the US?

Due to ITAR and EAR regulations, we do not ship outside the US.

How do I track my order once it ships?

You will receive a shipping notification with a tracking number once the order has shipped.

My shipment was lost in transit — how do I get my order?

Occasionally UPS may take extra time to scan in a package or may run late. If you believe your package is lost, or there's been no tracking movement, please allow two weeks from the last update before taking further action. If there's still no movement after two weeks, please file a claim with UPS and contact us at info@getoutlier.com.

Suppressor Rebate

How to Redeem the Free Suppressor Rebate?
  1. Once you have a redemption code, visit BackdraftSuppressors.com
  2. Select a 4” Hunter, or upgrade to 6”, 8”, or steel Poacher for an additional cost.
  3. Select the required HUB Adapter*.
  4. Enter the rebate code at checkout.
  5. Select your preferred FFL/SOT Dealer for suppressor transfer.
  6. Complete checkout and pay all required charges, including any upgrade cost, HUB Adapter, shipping and taxes.

*Please note: Shipping, the required HUB Adapter, state taxes and any FFL/SOT dealer-related fees are the responsibility of the customer.

For Terms & Conditions, visit: backdraftsuppressors.com/redemption/

How do I get a Free Suppressor Rebate?

When you purchase an Outlier barrel or chassis, you’ll receive an email with your Free Suppressor Rebate code. If you don’t see the email in your inbox, please check your spam or junk folder.

Can I substitute the suppressor rebate for something else?

No. The Free Suppressor Rebate has no cash value and cannot be exchanged, substituted, or applied toward other products.

General

Do you offer a warranty?

Yes — all items carry a lifetime warranty.

I won a match certificate — how do I redeem it?

Congratulations! Select the link below that corresponds with the match certificate you received and complete the redemption form. Our team will review your submission and follow up with the next steps for placing your order.

Chassis Match Precision or Backdraft Barrel Suppressor

Can I visit Outlier USA in person?

Our facility is a manufacturing, shipping, and receiving facility only — we do not have a storefront at this time.

How do I apply to be a dealer?

Go to Outlier USA Dealers to inquire.

Do you offer a Veteran / Military / Law Enforcement discount?

We do not offer a broad discount, since we keep our prices as low as possible for everyone.

We do offer an Official Use Only discount for qualifying Military and Law Enforcement purchases. To request this discount, please email info@getoutlier.com with a signed document on official department or agency letterhead confirming that the product is being purchased for official duty use and not personal use.

Still need help?

Most questions are answered above. If you still need us, choose the form that matches your request — it reaches the right team fastest.

Please allow 3 business days for a response.